Privacy Policy

At Smart Clothing Shop (“we,” “us,” or “our”), your privacy is as important to us as the performance of our apparel. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website smartclostyle.com or make a purchase from us.

1. Information We Collect

To provide our global customers with seamless shopping experiences, we collect:

• Personal Identification: Name, email address, shipping/billing addresses, phone number
• Payment Information: Credit card details (processed securely via tokenization), PayPal email (when used)
• Transaction Data: Purchase history, order details, product preferences
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent, click patterns, referring URLs
• Communication Data: Customer service inquiries, feedback, survey responses

2. How We Use Your Information

We use your data to enhance your performance apparel shopping experience:

• Process transactions and deliver your orders worldwide (excluding restricted regions)
• Provide customer support and respond to inquiries
• Improve our website functionality and product offerings
• Send order confirmations, shipping notifications, and service messages
• Prevent fraud and enhance payment security
• Analyze shopping patterns to optimize our collections (coats, activewear, accessories, etc.)
• With consent, send marketing communications about new technical fabrics and designs

3. Data Sharing and Disclosure

We maintain strict confidentiality but may share information with:

• Payment Processors: Visa, MasterCard, JCB, PayPal for transaction completion
• Shipping Providers: To deliver your performance apparel globally
• Service Providers: IT support, analytics, marketing agencies (under strict NDAs)
• Legal Compliance: When required by law or to protect our rights

We never sell your personal data to third parties.

4. Data Storage and Security

Your security is treated with the same precision as our technical fabrics:

• Enterprise-grade encryption for all data transmissions
• PCI-DSS compliant infrastructure for payment processing
• Tokenization technology that prevents raw card number storage
• Regular security audits and vulnerability testing
• Limited employee access to sensitive data

Data is stored on secure servers in the United States with appropriate safeguards for international transfers.

5. Your Rights

As a valued Smart Clothing Shop customer, you have the right to:

• Access, update, or correct your personal information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Restrict or object to certain data processing
• Request data portability where applicable
• Withdraw consent for processing based on consent

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses:

• Essential Cookies: For core functionality (shopping cart, checkout)
• Performance Cookies: To analyze site usage and improve performance
• Functional Cookies: To remember preferences (size selections, region)
• Marketing Cookies: With consent, to show relevant apparel ads

You can manage cookie preferences through your browser settings or our cookie consent tool.

7. International Data Transfers

As a global retailer (excluding some Asian regions), we transfer data internationally with appropriate safeguards:

• Standard Contractual Clauses for EU/UK data transfers
• Equivalent mechanisms for other jurisdictions

8. Children’s Privacy

Our performance apparel is designed for adults. We do not knowingly collect data from children under 16 without parental consent.

9. Policy Updates

We may update this policy to reflect changes in our practices. Significant changes will be notified via email or website notice.